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Increasing community and stakeholder engagement can be a difficult task, especially when it involves communicating across a state as large as NSW. Read how webcasts have played a critical role in eliminating geographical barriers and in turn, changing the way the Department communicates. Read more…






The introduction of the internet and ereaders has meant that the traditional hard copy book has taken a bit of a back seat. With the MS Readathon in its 33rd year, National Operations Manager, Gill DeCis had to find a new and exciting way to reach an entirely new generation. Here’s her story - Read more…






Finding new ways to interact and engage with members can be a difficult task. Sarah Dixon from AHTA explains how Managed Webinars have assisted her in rolling out an entire online program! Read more…





In order to remain competitive within the CPD space, the College proactively investigated alternative methods of delivering programs to audiences that may not want to necessarily learn within a classroom style environment. Una Doyle explains the reasons behind looking into online solutions. Read more…





With 70% of clients located in regional Australia it can sometimes prove difficult to communicate on a regular basis. Peter Lusted was introduced to Redback and soon began thinking about the features and benefits of using online solutions as a method of communication. Read more…





Sales Representatives within OURTEL traditionally met with prospective clients either face to face or via telephone in order to present their product. While face to face meetings proved to be quite useful they did not allow for a true representation of the OURTEL product. Read more…





When Karen Jones was appointed as the manager for the project she started thinking of ways to increase the communication between teams and members. The challenge was to bring everyone together in the most cost effective way. It was about communicating, connecting and sharing information to make the program work. Read more…





The travel to and from physical locations was costly and time consuming. Michael Harvey explains that when he was referred to Redback Conferencing the prospect of conducting these sessions online became viable. Read more...
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