Your New Support Centre – Take a look!

Let’s face it – when you need support, you want it there and then and you want it to be accessible from one central location.

We get it – which is why we’ve created our one stop shop Support Centre. Your new Knowledge Base contains all the information you’ll ever need on…

✚ User Guides for Teleconferencing, Web Conferencing and Video Conferencing
✚ Video Tutorials for Web Conferencing
✚ Complete access to the Hosting Your Online Event Video Series
✚ Complete access to The Presenter Centre
✚ On-demand Business Skills Webinars and Webcasts
✚ Plus… your own Q&A Community!

Click here to access your Support Centre

Until next time,


Say Hello to Your New Web Conferencing Platform

Who doesn’t love a good makeover?

We’ve made a few changes to our Web Conferencing Platform – it’s clean, it’s fresh and from December 1st it’s all yours!

What’s changed?
The features and functions have not been modified, the biggest change is the look and feel. You’ll notice a much cleaner interface that will be much more complimentary to your branding.

Over the next few months some of the features will undergo small changes to make them more user-friendly. There won’t be any radical changes and you will be notified by email about anything significant.

There are some small changes to the wording of some features:

  • The “moderator” role is now called “organizer”
  • Recast is now “AutoPilot”
  • “Slide Show” module is just called “Slides”
  • “Desktop Sharing” has been changed to “Screen Sharing”

When will the changes take place?
The changes will come into effect on December 1st 2015. They will automatically appear, nothing is required from your end.

We’ve got the answers! Simply email support@redbackconferencing.com.au or click here for updated User Guides.

Until next time,