Now you’re connecting!

Got lots to say? Bring your people together with a high quality, super reliable Redback Teleconference. There’s no need for special equipment, no lock-in contracts and any number of participants can use a landline or mobile to join in the conversation. Our simple Teleconferencing service includes powerful call management tools, operator assistance and unrivalled customer support.

Impeccable sound quality

Enjoy crystal-clear sound quality and second to none reliability. Our state of the art Teleconferencing technology is housed in one of Australia’s best telecommunications collocation facilities.

Start a conference call anytime 24/7

Start Teleconference calls instantly at any time. There is no need to book ahead and your dial-in numbers and pass codes are live 24/7. You can manage your calls with the online interface, request operator assistance or use the dial commands if you are away from your desk. As a moderator, you receive a hard plastic wallet card to keep handy with all your details and a summary of commands.

Combine calls with Web and Video

For visual collaboration, send participants to your Web Conferencing portal to table documents, share your screen, video link via webcam and work on a whiteboard. It’s your instant virtual boardroom.

Exceptional value for money and no contracts

There are no lock-in contracts. We rely on your continued satisfaction to keep using the service. For exceptional value, we bundle our Teleconferencing and Web / Videoconferencing fees together. You only pay for the one service you use most – whilst the other comes free.

Operator-assisted calls

You can request operator assisted calls at your convenience.

Our friendly operators will:

- Dial out and connect participants

- Perform a brief roll call, introduction and sound check

- Provide participant lists immediately after the conference

- Assign project codes to individual conference calls

Get down to business with zero hassles

You get complete end to end support at no added cost:

- Training and familiarisation

- Live support line to call for assistance

- Concise “how to” guides

The best part is our support is all free. Our no lock-in contract policy means we keep working hard to keep you happy.

Track and Manage

Manage your calls with our online Account Management Portal – you can track staff usage, update your user accounts and configure each call exactly as you like it at the click of a mouse.

Your Call, Your Brand

We all know first impressions count. If you want the maximum impact from your Teleconference let us personalise your dial-in voice prompt with the name of your company.

Charity Starts at Redback

Because we’re committed to meaningful communication were proud to donate a percentage of our sales each and every fiscal quarter to some very worthy charitable organisations. We provide that donation in the form of a 10% rate reduction to each one of our Charity Program customers.

We also promote our charities to our other customers and encourage them to think of you as a recipient for their donations.

Who uses Redback Conferencing?

Our customers range from small not-for-profits to large corporations. Chances are if you’re thinking it, our customers have done it all before. To find out more about how similar organisations in your industry use our applications to accelerate productivity contact us today!

Hear it for yourself...

“We have used the services of Redback Conferencing on an ongoing basis and have found that they are both efficient and effective. Their virtual audience presentation and audience interaction tools provide easy to use functionality.”

– Carole Nestor, Australian Dental Association

“Their (Redback’s) professionalism has ensured we have delivered high quality webinars to large audiences with a minimum of fuss. Of particular value has been the technical support during webinars and the training offered to presenters. The service has been exemplary from pre-webinar to post-event.”

- Tanya Reardon, Mental Health Professionals Network

“I cannot praise high enough their professionalism. A can-do attitude incorporating flexibility and focus: both attributes employed with skill to ensure that the event became a big success.”

- Annamaria Arnall, The Australian Institute of Interpreters & Translators Inc.

“It was a pleasure working with Redback to broadcast the 2011 NAB Small Business Summit. They were great to deal with, the technology was flawless and it allowed us to reach an audience that was once considered unreachable.”

- Greg Rowell, Regional Events Australia

“The friendly and professional staff at Redback Conferencing helped us deliver a successful webcast event that allowed us to expand our audience. Every aspect of the experience was made easy and we look forward to working with them in the future.”

-Jill Brookfield, Association of Accredited Certifiers

“We have used Redback for our teleconferencing services for some years now so it was an easy decision to use them for our first webcast. Webcasting our AGM meant that members were able to participate from wherever they were on the day without additional travel costs. It was our most successful AGM.”

– Matt Hinck, Professional Golfer Association of Australia

“I have conducted many webinars in the past through various providers; in comparison I found the support and guidance provided by Redback Conferencing to be first class. Their managed approach, service expertise and easy to use webinar software ensured that our webinar was a great experience for all involved.”

-Tom Poland, The 8020 Center

“To this end, Redback have always provided a professional and holistic end-to-end service which delivers to a high standard and with excellent member feedback. They are flexible, responsive and customer focused.

-Sheena Frenkel, Financial Services Institute of Australasia

Redback Conferencing